GNG News Guy
11-27-2007, 01:10 PM
http://i.dslr.net/urls/49/4249.gif (http://www.dslreports.com/shownews/Verizons-For-Life-Pricing-For-Existing-Customers-89761)
Back in August (http://www.thegng.org/shownews/87003), Verizon began offering DSL customers a fixed DSL price "for life" if customers signed a two-year contract. However, only new 768kbps ($14.99) and 3Mbps ($27.99) customers were able to take advantage of the deal. According to a post to our forums (http://www.thegng.org/forum/r19480953-Verizon-Price-Break-for-Existing-768kb-DSL-Customers), some existing customers have been able to negotiate the same deal:Due to many complaints (from existing DSL customers) about Verizon offering DSL service at $14.99 for life for "new customers only", Verizon has decided to offer this same price to existing DSL customers. Their decision to do this happened just last week and it is not publicised anywhere on their website.
The way I found out was when I went to cancel my DSL service, the Verizon rep offered me the above deal to stay with Verizon. Last month, I tried every way to get that deal and it just couldn't be had because I was an existing customer.
It's consistently rewarding for users to threaten to cancel in order to get the best deal, though it's increasingly difficult to do so without getting locked into a long-term contract.
read comment(s) (http://www.dslreports.com/shownews/Verizons-For-Life-Pricing-For-Existing-Customers-89761)
Back in August (http://www.thegng.org/shownews/87003), Verizon began offering DSL customers a fixed DSL price "for life" if customers signed a two-year contract. However, only new 768kbps ($14.99) and 3Mbps ($27.99) customers were able to take advantage of the deal. According to a post to our forums (http://www.thegng.org/forum/r19480953-Verizon-Price-Break-for-Existing-768kb-DSL-Customers), some existing customers have been able to negotiate the same deal:Due to many complaints (from existing DSL customers) about Verizon offering DSL service at $14.99 for life for "new customers only", Verizon has decided to offer this same price to existing DSL customers. Their decision to do this happened just last week and it is not publicised anywhere on their website.
The way I found out was when I went to cancel my DSL service, the Verizon rep offered me the above deal to stay with Verizon. Last month, I tried every way to get that deal and it just couldn't be had because I was an existing customer.
It's consistently rewarding for users to threaten to cancel in order to get the best deal, though it's increasingly difficult to do so without getting locked into a long-term contract.
read comment(s) (http://www.dslreports.com/shownews/Verizons-For-Life-Pricing-For-Existing-Customers-89761)