GNG News Guy
04-28-2008, 05:09 PM
http://i.dslr.net/urls/57/68057.gif (http://www.dslreports.com/shownews/HughesNet-Email-Outage-93960)
As we've reported (http://www.thegng.org/shownews/92360), many HughesNet satellite broadband customers have been struggling to obtain even a small fraction of their advertised speed. To add insult to injury, a routine planned e-mail upgrade scheduled for last weekend has left many customers without e-mail. Originally slated to be a twelve hour overnight affair, many customers today still lack access (http://www.thegng.org/forum/r20394299-Hughes-email-upgrade), which HugheNet has outsourced to TuCows (http://status.tucows.com/) since last year. From a network alert:Unfortunately, the HughesNet email upgrade we have undertaken has not gone as well as anticipated. We apologize for the inconvenience this has caused. We are working to correct the problems encountered with this upgrade and improvements will be seen within the next 12 to 24 hours. Email services may be available intermittently during this time. We will continue to improve the system until all current issues are resolved.
Google probably won't mind the new GMail business. Overall, HughesNet customers have been reaching critical mass in our forums (http://www.thegng.org/forum/sat) for months as the service quality continues to decline. When a customer thinks dial-up is a better option (http://www.thegng.org/forum/r20391275-Going-back-to-dial-up), you've got real problems.
read comment(s) (http://www.dslreports.com/shownews/HughesNet-Email-Outage-93960)
As we've reported (http://www.thegng.org/shownews/92360), many HughesNet satellite broadband customers have been struggling to obtain even a small fraction of their advertised speed. To add insult to injury, a routine planned e-mail upgrade scheduled for last weekend has left many customers without e-mail. Originally slated to be a twelve hour overnight affair, many customers today still lack access (http://www.thegng.org/forum/r20394299-Hughes-email-upgrade), which HugheNet has outsourced to TuCows (http://status.tucows.com/) since last year. From a network alert:Unfortunately, the HughesNet email upgrade we have undertaken has not gone as well as anticipated. We apologize for the inconvenience this has caused. We are working to correct the problems encountered with this upgrade and improvements will be seen within the next 12 to 24 hours. Email services may be available intermittently during this time. We will continue to improve the system until all current issues are resolved.
Google probably won't mind the new GMail business. Overall, HughesNet customers have been reaching critical mass in our forums (http://www.thegng.org/forum/sat) for months as the service quality continues to decline. When a customer thinks dial-up is a better option (http://www.thegng.org/forum/r20391275-Going-back-to-dial-up), you've got real problems.
read comment(s) (http://www.dslreports.com/shownews/HughesNet-Email-Outage-93960)